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Terms of Service

Iron Dog LLC – Terms of Service

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Welcome to TheButchersofBlackwood.com (operated by Iron Dog LLC). By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read carefully.

 

1. Scope of Agreement

These Terms of Service ("Terms") govern your use of our website, the purchase of physical and digital products, and participation in subscription services offered by Iron Dog LLC ("Company," "we," "our," or "us"). By creating an account, purchasing a product, or subscribing to our services, you agree to be bound by these Terms.

 

1.1 Privacy Policy

Your use of our services is also governed by our Privacy Policy.  By using our services, you consent to our data collection and use practices as described in the Privacy Policy.

 

2. Products and Services

Products purchased through third-party retailers are governed by the terms, shipping policies, and return policies of those retailers, not these Terms.

 

2.1 Physical Products

  • Physical items (e.g., books, branded merchandise, or materials) are shipped to the address provided at checkout.

  • Delivery times may vary based on location, availability, and carrier services.

  • Risk of loss transfers to the customer upon delivery of the order to the carrier, except where otherwise required by applicable law.

  • See our Shipping Policy for complete delivery terms.

 

2.2 Digital Products

  • Digital items (e.g., downloadable content, digital guides, or bonus materials) are delivered electronically via email, website login, or platform access.

  • We grant you a limited, non-exclusive, non-transferable license to access digital content for personal, non-commercial use only, unless otherwise stated in writing.

  • Sharing, copying, or reselling digital products without express written consent is strictly prohibited.

  • This license terminates upon violation of these Terms or termination of your account.

 

2.3 Subscriptions

  • Subscription services (e.g., Patreon memberships, monthly access to exclusive content, or community features) will automatically renew each billing cycle (monthly or annually) unless cancelled by the customer.

  • Customers may cancel subscriptions at any time via their account dashboard or by contacting customer support.

  • Cancellations take effect at the end of the current billing cycle. Partial refunds for unused time are not provided unless required by law.

  • Subscription prices are subject to change with 30 days' notice to current subscribers.

  • Patreon subscriptions are governed by Patreon's Terms of Service in addition to these Terms.

 

2.4 Modification and Discontinuation of Services
Iron Dog LLC reserves the right, at any time and in its sole discretion, to modify, suspend, or discontinue any part of the website, products, services, content, features, or functionality, with or without notice.

Iron Dog LLC shall not be liable to you or any third party for any modification, suspension, or discontinuation of services, except as required by applicable law.

 

3. Payment and Billing

  • All purchases must be paid in full at the time of checkout unless otherwise specified.

  • Subscription payments will be billed automatically to the payment method on file.

  • Customers are responsible for ensuring payment details remain accurate and current.

  • Failure to process payment may result in suspension or termination of service access.

  • All prices are in U.S. Dollars (USD) unless otherwise stated.

 

4. Refund Policy

  • Physical Products: Refunds or exchanges are permitted within 30 days of delivery if the product is defective or damaged upon arrival. Customers are responsible for return shipping costs unless the return is due to Company error.

  • Digital Products: All sales are final once access has been granted. Refunds may be considered within seven (7) days if technical issues prevent access and cannot be resolved by our support team.

  • Subscriptions: Refunds are not offered for partial billing periods. Customers may cancel at any time to avoid future charges.

  • Pre-Orders: Pre-orders are non-refundable within 48 hours of the scheduled ship date.

 

5. Intellectual Property

All content provided through TheButchersofBlackwood.com, including but not limited to text, graphics, logos, images, audio, video, software, designs, and trademarks, are the intellectual property of Iron Dog LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Unauthorized use, reproduction, distribution, modification, or creation of derivative works is prohibited and may result in legal action. You may not use any content for commercial purposes without express written permission from Iron Dog LLC.

All characters, events, and narratives are fictional. Any resemblance to real persons or events is coincidental.

 

6. User Responsibilities

By using our services, you agree to:

  • Provide accurate registration and billing information.

  • Use products and services solely for lawful purposes.

  • Refrain from attempting to copy, reverse-engineer, or redistribute our products without consent.

  • Respect community guidelines if participating in forums, groups, or online communities.

  • Maintain the confidentiality of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

 

6.1 Age Restrictions and Content Warnings

The Bläckwood series contains mature folk horror content including violence, disturbing themes, graphic imagery, and subject matter intended for adult audiences. You must be 18 years or older (or the age of majority in your jurisdiction) to access our content, make purchases, or use our services.

By using our services, you represent and warrant that you meet these age requirements. We do not knowingly permit minors to access our services.

 

6.2 User-Generated Content

If you post comments, reviews, theories, fan content, artwork, or participate in community discussions on our platforms (including website forums, social media, or Patreon), you grant Iron Dog LLC a non-exclusive, worldwide, royalty-free, perpetual license to use, display, reproduce, distribute, modify, and create derivative works from your content in connection with the Bläckwood series and our marketing efforts.

You retain ownership of your original content but represent and warrant that:

  • You have the right to post such content

  • Your content does not infringe on third-party rights

  • Your content does not violate applicable laws or these Terms

We reserve the right to moderate, edit, or remove user-generated content that violates these Terms, our Community Guidelines, or contains:

  • Hate speech, harassment, or discriminatory content

  • Illegal content or activity

  • Spam or commercial solicitation

  • Impersonation or misleading information

  • Content that infringes on intellectual property rights

You are responsible for all content you post. We are not responsible for user-generated content or information you choose to disclose publicly.

This license survives the removal of such content from our platforms and termination of your account.

 

6.2.1 Fan Content and Canon
User-generated content, including fan theories, artwork, commentary, or other creative contributions, does not constitute official canon of the Bläckwood series unless expressly stated in writing by Iron Dog LLC.

Iron Dog LLC retains sole and exclusive authority to define, modify, and determine all official storylines, characters, lore, and canon related to the Bläckwood universe.

 

7. Limitation of Liability

To the fullest extent permitted by law, Iron Dog LLC is not liable for:

  • Delays in shipping or delivery caused by carriers or external circumstances beyond our control.

  • Technical interruptions, outages, or third-party platform issues affecting digital product access.

  • Any indirect, incidental, consequential, special, or punitive damages arising from the use of our services.

  • Loss of profits, data, use, goodwill, or other intangible losses.

  • Unauthorized access to or alteration of your transmissions or data.

  • Third-party conduct or content on our services.

Limitation on Total Liability: Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

Your exclusive remedy for dissatisfaction with products or services is to discontinue use and request refund eligibility where applicable under Section 4.

Jurisdictional Variations: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

 

8. Termination

We reserve the right to suspend or terminate your account, subscription, or access to products immediately and without prior notice if you:

  • Violate these Terms or any applicable law

  • Engage in fraud or payment disputes

  • Misuse our services or infringe on intellectual property rights

  • Engage in conduct that harms Iron Dog LLC or other users

Upon termination:

  • Your right to access our services immediately ceases

  • You remain liable for all outstanding payments

  • We may delete your account data subject to our data retention obligations

  • Sections of these Terms that by their nature should survive termination shall survive

You may terminate your account at any time by contacting customer support or following account deletion procedures on our website.

 

8.1 Third-Party Services

Our services may integrate with or link to third-party platforms including:

  • Patreon (membership and payment processing)

  • Payment processors (Stripe, PayPal, Square)

  • Social media platforms (Facebook, Instagram, Twitter, TikTok)

  • Book retailers (Amazon, Barnes & Noble, IndieBound)

  • Analytics services (Google Analytics)

  • Email marketing platforms

These third-party services are governed by their own terms of service and privacy policies. We are not responsible for:

  • Third-party practices, policies, or availability

  • Content or conduct on third-party platforms

  • Changes to third-party services

  • Loss of data or access through third-party platforms

Your use of third-party services is at your own risk.

 

8.2 Force Majeure

We are not liable for any delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather

  • War, terrorism, riots, or civil unrest

  • Government actions, embargoes, or sanctions

  • Labor disputes or strikes

  • Pandemics or public health emergencies

  • Internet or telecommunications failures

  • Supplier or carrier delays

In the event of force majeure, our obligations are suspended for the duration of the event.

 

8.3 Assignment

You may not assign, transfer, or sublicense these Terms or your account rights without our prior written consent. Any attempted assignment without consent is void.

We may assign these Terms, in whole or in part, to any successor, affiliate, or acquirer without notice or your consent. These Terms bind and benefit both parties and their respective successors and permitted assigns.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

 

9.1 Dispute Resolution

Informal Resolution: Before filing any legal claim, you agree to first contact us to attempt to resolve the dispute informally through good faith negotiation for at least 30 days.  Contact Us

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Binding Arbitration: If informal resolution fails, any disputes, claims, or controversies arising from these Terms or your use of our services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration terms:

  • Location: Kent County, Michigan

  • Arbitrator selection: One arbitrator mutually agreed upon or appointed by AAA

  • Costs: Each party bears their own legal fees; arbitration fees shall be allocated in accordance with AAA rules, unless the arbitrator determines otherwise.

  • Decision: The arbitrator's decision is final and binding

Class Action Waiver: You agree to resolve disputes on an individual basis only. You waive the right to participate in class actions, class arbitrations, or representative actions.

Exceptions: Either party may seek injunctive relief in court to protect intellectual property rights. Small claims court actions are permitted if they meet jurisdictional requirements.

International Users: EU residents and residents of jurisdictions with mandatory consumer protection laws retain rights under applicable laws regardless of this provision.

 

9.2 Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time. Changes become effective upon posting to our website with a revised "Last Updated" date.

Material changes will be communicated to users via:

  • Email notification to registered users

  • Prominent notice on our website

  • Newsletter announcement (for subscribers)

Continued use of our services after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our services.

We encourage you to review these Terms periodically to stay informed of updates.

 

9.3 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while reflecting the original intent, or if modification is not possible, it shall be deleted.

 

9.4 Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and any other policies referenced herein, constitute the entire agreement between you and Iron Dog LLC regarding your use of our services and supersede all prior or contemporaneous agreements, understandings, representations, or communications, whether written or oral.

Except as provided in Section 9.2, these Terms may not be amended except in writing and signed by Iron Dog LLC.

 

9.5 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision or our right to enforce it in the future. Any waiver must be in writing and signed by our authorized representative.

A waiver of any breach or default does not constitute a waiver of any subsequent breach or default.

 

9.6 Electronic Communications

By using our services, you consent to receive electronic communications from us, including:

  • Transactional emails (order confirmations, shipping notifications)

  • Account notifications

  • Service announcements

  • Marketing communications (if you have opted in)

  • Legal notices

These communications may be sent via email to the address you provided or posted on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of marketing communications at any time but cannot opt out of transactional or account-related communications while using our services.

 

10. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Iron Dog LLC
Contact Form: Contact Us
Mailing Address: Iron Dog LLC, 7343 Cascade Road SE, Grand Rapids, MI 49546

Response Time: We respond to legal inquiries within 5-7 business days.

 

11. Copyright Infringement and DMCA Notice
Iron Dog LLC respects the intellectual property rights of others and expects users to do the same. If you believe that content available on our website infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA).

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A DMCA notice must include the following information:

  • Identification of the copyrighted work claimed to have been infringed

  • Identification of the allegedly infringing material and its location on the site

  • Your name, mailing address, telephone number, and email address

  • A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law

  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf

  • Your physical or electronic signature

 

DMCA notices should be submitted via our Contact Us form or by mail to:

Iron Dog LLC
Attn: Copyright Agent
7343 Cascade Road SE
Grand Rapids, MI 49546

Upon receipt of a valid DMCA notice, we will take appropriate action in accordance with applicable law, which may include removal or disabling of access to the allegedly infringing content.

Repeated infringement may result in termination of user access or accounts.

 

Last Updated: December 31, 2025

 

By using Iron Dog LLC's services and accessing TheButchersofBlackwood.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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